Privacy Policy

Privacy Policy mrc88 – We Protect Your Data as If It Were Our Own

Your trust is our priority. Find out exactly how mrc88 collects, uses, and protects your personal information every time you use our platform.

Updated: 1 January 2026  |  Bahasa Melayu Version

256-bit SSL encryption

All data transmitted between your device and mrc88 servers is protected by industry-standard 256-bit SSL encryption — the same standard used by leading financial institutions.

Data Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time via your account settings or by contacting our support team.

No Data Selling

Mrc88 never sells, rents, or trades users' personal data to any third party for marketing or commercial purposes without your explicit consent.

Secure & Monitored Servers

Mrc88's server infrastructure is monitored around the clock by our internal security team to ensure your data remains safe from cyber threats and unauthorized access.

Legal Compliance

Mrc88's privacy practices comply with applicable data protection laws, including the identity verification (KYC) requirements set by industry regulatory bodies.

Flexible Communication Options

You can manage your communication preferences at any time — unsubscribe from promotional emails or limit SMS notifications through your account settings without needing to contact anyone.

1Introduction

Welcome to the mrc88 Privacy Policy page. We understand that privacy is a matter of utmost importance to every user, especially in today's online world where personal data can so easily be misused.

This Privacy Policy explains in detail how mrc88 collects, stores, processes, uses, and protects your personal information when you use the website, mobile app, and all services offered by the mrc88 platform.

This document is drafted to fulfil our responsibilities to users and to comply with applicable data protection legal requirements. By registering or using the mrc88 platform, you agree to the practices described in this Privacy Policy.

Note: This Privacy Policy forms part of the Terms and Conditions mrc88. Please read both documents together for a complete understanding of your rights and responsibilities as a user of our platform.

2Personal Data We Collect

Mrc88 collects various types of information for different purposes in order to provide and improve our services to you. Below is an overview of the data we collect:

Information You Provide Directly

  • Full name as shown on your identity card or passport.
  • Date of birth for age verification (18 years and above).
  • Mobile phone number and email address.
  • Account password (stored in encrypted form, unreadable by anyone).
  • Bank account or digital wallet information for deposit and withdrawal purposes.
  • Copies of identification documents for the KYC (Know Your Customer) process.

Automatically Collected Information

  • Your IP address and device network information.
  • Device type, operating system, and web browser version used.
  • In-platform activity data including games played, bets placed, and session duration.
  • Financial transaction logs including deposits, withdrawals, and bonus history.
  • Cookie and tracking technology data that helps us understand how you use the platform.
Data Type Example Primary Purposes
Identity Data Name, date of birth, IC number KYC verification & account security
Contact Data Email, phone number Communications & account notifications
Financial Data Bank account details, transaction history Deposit & withdrawal processing
Technical Data IP address, device type, browser Security & fraud detection
Usage Data Game logs, betting history Platform improvements & promotions

3How We Use Your Data

Every piece of data we collect is used for a specific and legitimate purpose. mrc88 does not use your data for purposes you would not expect. The following are the primary purposes for which your data is used:

  • Service provision: Processing registrations, managing accounts, processing deposits and withdrawals, and providing customer support.
  • Identity verification (KYC): Verifying the age and identity of users to comply with online gambling industry regulatory requirements.
  • Platform security: Detecting and preventing fraud, money laundering, unauthorized access, and other suspicious activities.
  • User experience improvements: Analyzing usage patterns to improve platform design, performance, and new features.
  • Marketing communications: Sending promotions, exclusive bonuses, and special offers — only to users who have not unsubscribed from marketing communications.
  • Legal compliance: Fulfilling reporting and compliance obligations to regulatory authorities as required by law.

Our commitment: mrc88 only processes your data on a valid legal basis — whether on contractual grounds (to provide our services), legitimate interests (for platform security), or with your explicit consent (for marketing communications).

4Data Sharing with Third Parties

Mrc88 does not sell or rent your personal data. However, there are certain situations where we need to share information with selected and trusted third parties:

Service Providers

We work with third-party companies that help us operate the platform, including payment gateway providers (FPX, DuitNow, Touch 'n Go eWallet, GrabPay), game software providers, cloud service providers, and identity verification companies. All these partners are bound by strict confidentiality agreements and may only use your data for the purposes we specify.

Regulatory Authority

In certain situations, we are legally required to disclose information to relevant authorities such as law enforcement agencies, financial regulatory bodies, or courts. Such disclosures are made only when legally required and in accordance with proper procedures.

Business Transfer

If mrc88 is involved in any merger, acquisition, or sale of assets, user data may be transferred as part of that transaction. Users will be notified via a clear notice before any such data transfer takes place.

Our guarantees: In all data sharing situations, mrc88 ensures that recipient parties maintain an adequate level of data protection consistent with the standards we uphold ourselves.

5Data Security

Keeping your personal data secure is mrc88's top priority. We continuously invest in the latest security technologies and procedures to ensure your information is always protected.

Key security measures we implement:

  • Data Encryption: All sensitive data is encrypted using SSL/TLS 256-bit protocols during transmission and AES-256 during storage.
  • Two-factor authentication (2FA): Users can enable 2FA for an additional layer of security on their account.
  • 24/7 monitoring: Our systems are monitored around the clock by our cybersecurity team to detect any unusual activity.
  • Internal access controls: Only authorized personnel with a legitimate business need may access user data, and all such access is logged and audited.
  • Regular security audits: The mrc88 platform undergoes regular penetration testing and security audits conducted by independent security firms.
  • Data backup: User data is regularly backed up to a secure, separate server location to prevent data loss.

While we take all reasonable precautions, no security system is entirely foolproof. We encourage users to play an active role by using strong, unique passwords and never sharing their login credentials with anyone.

6Cookies and Tracking Technologies

Mrc88 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and deliver more relevant content to you.

Types of Cookies We Use

  • Essential cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance cookies: Collecting anonymous information about how you use the platform to help us improve website functionality and speed.
  • Functional cookies: Saving your preferences such as language, region, and display settings to deliver a more personalized experience.
  • Marketing cookies: Used to deliver more relevant ads and promotions. You may opt out of these cookies through your browser settings.

You can manage or block cookies through your web browser settings at any time. Please note that blocking certain cookies may affect the functionality of the mrc88 platform.

7Your Rights Over Personal Data

As an mrc88 user, you have the following rights regarding your personal data. We respect and facilitate the exercise of all these rights:

Right to Access

You have the right to obtain a copy of the personal data we hold about you at any time.

Right to Rectification

You may request that we correct any inaccurate or incomplete information we hold about you.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You may opt out of having your data processed for direct marketing purposes at any time with no impact on your account.

Right to Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another platform.

Right to Restriction

You may request a restriction on data processing in certain situations, such as during a dispute about data accuracy.

How to exercise your rights: To submit any request related to your privacy rights, contact the mrc88 support team via live chat on the platform or by email at [email protected]. We will process your request within 30 business days.

8Data Retention Period

Mrc88 retains your personal data only for as long as it is necessary for the purposes stated in this Privacy Policy or as required by applicable law.

  • Active account data: Retained for the duration your account is active and for a reasonable period following account closure.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with financial and anti-money laundering (AML) legal requirements.
  • KYC Documents: Retained for the period required by the relevant regulatory body, typically 5–7 years.
  • Communication logs: Retained for 2 years for dispute resolution and service quality monitoring purposes.
  • Cookie data: Session cookies expire when you close your browser; persistent cookies are stored for the duration specified in each cookie (typically 30–365 days).

Once the retention period expires, your personal data will be securely deleted or converted into an anonymised form that cannot be identified.

9Children's Privacy

The mrc88 platform is exclusively for adult users aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.

If we discover that we have inadvertently collected information from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account.

Parents or guardians who believe their child has registered or is using the mrc88 platform are urged to contact us immediately through our customer support channels for further action.

10Amendments to Privacy Policy

Mrc88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new technologies, or new legal requirements.

When we make material changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Displaying clear notices on the mrc88 platform during login.
  • Sending notification emails to all registered users.

We encourage you to review this Privacy Policy page periodically. Your continued use of the mrc88 platform after any amendments are published constitutes your acceptance of the updated policy.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how mrc88 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:

  • Live Chat: Available 24/7 directly within the mrc88 app or website — the fastest way to get a response.
  • Email: [email protected] — we will reply within 1–3 business days.
  • FAQ Section: Many frequently asked questions about privacy are answered on the FAQ us.

Our promise to you: Every privacy-related enquiry will be taken seriously and handled with full professionalism. We are committed to responding to all privacy rights requests within 30 days of receipt.

Your Data Is Safe at mrc88

We protect your privacy with the latest encryption technology and transparent policies. Register today and enjoy a safe, responsible, and enjoyable gaming experience with mrc88.

Bahasa Melayu